Your privacy is critically important to us. This policy outlines how Veezora collects, uses, maintains, and discloses information collected from users (each, a 'User') of the veezora.com website.
1. Information We Collect
Personal Identification Information (PII)
We may collect PII in a variety of ways, including when Users subscribe to a plan, place an order, or register for the free trial. Users may be asked for name, email address, mailing address, and WhatsApp number.
Non-Personal Identification Information
We may collect non-personal information about Users whenever they interact with our site. This may include the browser name, device type (e.g., Firestick, Smart TV), the Internet Service Provider (ISP) used, and the IP address (used for stream validation).
2. How We Use Collected Information
Veezora collects and uses Users' personal information for the following purposes:
- To Process Transactions: To process payments and deliver the subscribed IPTV service access (M3U links, Xtream Codes).
- To Provide Customer Service: Information helps us respond more efficiently to your support requests and needs.
- To Personalize User Experience: We use information to understand how our Users use the services and resources provided on our Site.
- For Stream Security and Validation: To prevent unauthorized sharing and to ensure your stream is stable and secure.
3. Data Protection and Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Note: Payment details (credit card numbers) are handled by encrypted third-party payment processors (e.g., Stripe, PayPal) and are never stored on Veezora’s servers.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
5. Third-Party Websites and Cookies
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
Veezora uses 'cookies' to enhance the User experience. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent.
6. Your Data Protection Rights
Depending on your location (e.g., EU GDPR, California CCPA), you may have the right to access, update, or request deletion of your personal data.
To exercise any of these rights, please contact us using the information provided below.